Complaints are a manifestation of dissatisfaction with the product received or with anything related to the shopping experience on our website.
The claim refers to the disagreement with the billing, payment methods and other matters related to the purchase of the product. These claims will be received, addressed and answered within the next fifteen (15) days from the moment of submission of the request.
To send the different requests mentioned above, the customer must contact the store via email contacto@crydsleather.com , in addition to the PQR, they must include their information such as: First and Last Name, ID, email, cell phone number and sales invoice.